MusikBoost is a subscription-based software platform that provides digital services for music release planning and management. Due to the nature of digital services that are immediately accessible upon purchase, we typically do not provide refunds for subscription fees.
All new users receive a 14-day free trial of our Premium features at no charge. No credit card is required for the trial. If you are not satisfied with MusikBoost during this trial period, you may simply choose not to continue with a paid subscription.
If you experience technical issues, bugs, or errors with our service that prevent normal functionality, please contact us immediately at claudio@crownjamstudios.com with details of the problem.
We will investigate and work to resolve technical issues promptly. If the issue is significant and cannot be resolved in a timely manner, we may offer account credits or refunds on a case-by-case basis.
Cancellation: You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to MusikBoost until the end of your current billing period.
No Refunds for Usage: We do not provide refunds for partial months or unused portions of subscription periods. Your subscription fees cover your access to the platform for the billing period you have paid for.
Exceptional Cases: In exceptional circumstances (such as extended service outages, significant platform failures, or billing errors), we may offer refunds or credits at our sole discretion. Please contact us to discuss your specific situation.
All payments are processed securely through Stripe. Refunds issued by MusikBoost are returned to the original payment method used at purchase.
Please note that processing times for refunds vary by financial institution. Your bank or credit card company may take several business days to post the refund to your account.
If you have questions about this refund policy or would like to discuss a refund request, please contact us at:
Email: claudio@crownjamstudios.com
Operator: CROWNJAM | STUDIOS